Privacy Policy

Privacy Policy

Who we are

This Privacy Policy applies to visitors and users of our website, (“we” or our “Site”). Our Privacy Policy applies to information about you that is gathered automatically (“General Information”) and to Personally Identifiable Information (as defined below) that we collect directly from you online and offline. We collect your information when you visit us online to browse, obtain information, or conduct a transaction. This notice is regarding the nature, purpose, use, and sharing of any Personally Identifiable Information (PII) collected via this website. We do not require you to register or provide personal information to visit our website. In addition to this Privacy Policy, other contract terms such as our Terms of Use, will apply to you, please read before using this Site. Please note that your use of our site constitutes your acceptance of these, Privacy Policy and Terms of Use and your agreement to be bound by them.

The Personal Identifiable Information you provide on our site will be used only for its intended purpose. And by using this site, you agree to the collection and use of information in accordance with this policy. If you do not agree to our practices as described in this policy, do not use our site and services.

What Personal Identifiable Information we collect

As a general rule, TriCity Technology Services does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. And by doing so, you are giving TriCity Technology Services your permission to use the information for the stated purpose. The Personal Identifiable Information (PII) collected via this website may include: your name, email, mailing and/or home address, phone numbers, or other information that identifies you personally.

Generally, the information requested by TriCity Technology Services will be used to respond to your inquiry or to provide you with the service you request. This customized Privacy Policy will be accessible through a hyperlink (link) prominently displayed immediately above or below the information request.

We only have access to collect information that you voluntarily give us via email or other direct contact from you.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitors IP address and browser user agent string to help spam detection.The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Identifiable Information, we cannot guarantee its absolute security.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


We may update this Privacy Policy to reflect changes in our information practices. We will post any substantive changes in this privacy policy prior to the change taking effect. Any information collected under this current policy will remain bound by the terms of this privacy policy. After the changes take effect, all new information collected, if any, will be subject to the revised privacy policy. If you continue to use the Site after those changes are in effect, you agree to the revised policy.

Third-Party Websites and Applications

TriCity Technology Services uses social media websites and other kinds of third-party websites. In such cases, the third-party application may request an email address, username, password, and geographic location (e.g., State, region, or ZIP code) for account registration purposes. TriCity Technology Services does not use third-party websites to solicit and collect PII from individuals. Any PII passively collected (i.e., not solicited) by the third-party website will not be transmitted or stored by TriCity Technology Services; no PII will be disclosed, sold, rented or transferred to any other entity outside TriCity Technology Services, unless required for law enforcement purposes or by statute.

Contact forms

We will use your information on the contact form to respond to your request. We will keep the contact form submissions for the period of time in order to respond to inquires. We will not share your information with any third parties outside TriCity Technology Services, other than as necessary to fulfill your request.

Unless you ask as not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


When you visit this Site, we may use cookies that uniquely identify your browser. A cookie is a small file containing a string of alphanumeric characters that a website transfers to your computer to allow it to remember specific information about your session while you are connected. A cookie may convey information to us about how you use the Site (e.g. the pages you view, the links you click and other usage of the Site. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it.

There are two types of cookies:

•Session: Session cookies last only as long as your web browser is open. Once you close your browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site.

•Persistent: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning.

If you do not wish to have session or persistent cookies stored on your electronic device, you can turn cookies off in your browser. You will still have access to all information. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Third party applications and services may enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.You can opt out of Google Analytics by installing Google’s opt-out browser add-on.

Who we share your data with

TriCity Technology Services does not use third-party websites to solicit and collect PII from individuals. Any PII passively collected (i.e., not solicited) by the third-party website will not be transmitted or stored by TriCity Technology Services; no PII will be disclosed, sold or transferred to any other entity outside TriCity Technology Services, unless required for law enforcement purposes or by statute.

How we protect your data

TriCity Technology Services takes the security of all PII very seriously. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems. We routinely test our security measures to ensure that they remain operational and effective.

We take the following steps to secure the information we collect:

•Employ internal access controls to ensure that only personnel who have access to your information are those with a need to do so to perform their official duties.

•Train appropriate personnel on our privacy and security policies.

•Secure the areas where we retain paper copies of the information we collect online.

•Perform regular backups of the information we collect online to ensure against loss.

•Use technical controls to secure the information we collect online including, but not limited to: ◦Secure Socket Layer (SSL) ◦Encryption ◦Firewalls ◦Password protections

•Periodically test our security procedures to ensure personnel and technical compliance.

•Employ external access safeguards to identify and prevent unauthorized access by outsiders that attempt to “hack” into, or cause harm to, the information contained in our systems.

What third parties we receive data from

Our Site may be linked to other web sites operated by one or more third-parties (collectively, “Third-Party Sites”). Certain areas of our Site may allow you to interact with Third-Party Sites and, in certain situations, you may be transferred to a Third-Party Site through a link but it may appear that you are still on our Site. The Third-Party Sites may have different privacy policies and terms and conditions and/or business practices than we do, and your use of Third-Party Sites is governed by that Third-Party Site’s privacy policy and terms and conditions.

What automated decision making and/or profiling we do with user data

Our website does not use automated decision making services.


Our site may include Social Media features, such as the Facebook Like button and widgets, such as Contact Us form, interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable it to properly function and for other purposes. Social Media features and Widgets are displayed on our Site, but are hosted by the third party identified in the widget. These Social Media features and Widgets are subject to their own privacy policies, not this one, and their privacy practices may differ from those on this Site.


We display personal testimonials of customers on our site. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at

Our contact information

After looking over our Privacy Policy if you should have any questions or concerns, please contact us by calling our office at: 1-989-642-8750 or by emailing at: or writing to: TriCity Technology Services, 7075 Gratiot Road, Saginaw, MI 48609

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